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The importer wrote to say the unit was sent with "the wrong pulley" and as stated in the review, we allowed for the possibility that the 'table had been previously used for reviews or for some other purpose. However, without trying to sound too harsh, if you're going to send out a product for review, it's important to check out its functioning before shipping and that would include making sure it's running at the right speed.

As the importer points out, the Kid Thomas previously reviewed ran at the correct speed but clearly this one did not and it was what was sent so there was an obligation to review "as sent" just as there was an obligation to ship a properly functioning review sample! I know this might sound "harsh" but I'm always thinking of the consumer who buys and uses without checking speed accuracy and ends up listening at the wrong speed.