Dear Michael Fremer
We are waiting for your reply to our e-mail sent on May 11 regarding your claim on our product ONZOW ZERODUT.
If you are a real audio fan and have the responsibility to deliver proper information for each single post to your followers who must love music and audio devices, we have the responsibility to deliver ONZOW ZEORDUST, which needed over 10 years of research before it became a reliable product all users can safely use and not cause anything alike what is written on your below posts.
https://www.analogplanet.com/content/time-put-away-onzow-zerodust
https://www.analogplanet.com/content/zerodust-saga-continues
Below is the text of my e-mail I send to you on May 11 in case I send it to a wrong address.
-- send on May 11 --
I am Akira Ishibashi CEO of ONZOW Labo.
I'm sure you have read my post dated April 21st but here is what I've posted in case you've missed it.
--------
Dear Michael Fremer
I am Akira Ishibashi CEO of ONZOW Labo.
I want to hear your prompt opinion for not having made any notice to us before posting the article dated November 28th and 29th 2021, especially when your information provided by WAM Engineering was still under investigation.
You’ve also received a few comments advising you to contact us, we have been waiting for contact from the day you posted those articles but you remained silent.
What is your responsibility of your media to your followers, especially when you target to criticize is a specific product, and how will you take responsibility to the misinformation you led to our product ONZOW ZERODUST.
For users led by this misinformation, no plasticizer is contained in our product and is absolutely safe to use, we are proud of our product.
Akira Ishibashi CEO of ONZOW Labo.
-------
As mentioned in my post our product does not contain plasticizer which is used to make urethane products.
However this is unfortunately contained in other brand products.
The comment posted by wally tools on Nov. 29th saying they found 'tons of plasticizer' is right if they took another brand product by MISTAKE???
Also, what they experimented using UV or washing with boiled water is absolutely nonsense.
In what circumstance users will have to expose the ZERODUST under UV and heat???
Any product, including your precious vinyls will all get damaged.
The characteristic of urethane by age, being in hydrolyzed state urethane can melt and stick to the stylus.
This is why we do not use this compound.
We are prepared to answer to any of your questions.
With regards,
Akira Ishibashi